Rates
15 minute initial phone consult: Free
60 minute therapy session - $95 (In-person, online or by phone)
Seniors and Veterans receive a 20% discount.
60 minute therapy session - $95 (In-person, online or by phone)
Seniors and Veterans receive a 20% discount.
Private Health Insurance Rebates
You may be able to access a rebate for services if you are a member of a private health fund. Cassowary Coast Counselling is a Recognised Provider of counselling services for the following funds:
Medibank - Provider Number: A065763H
ahm - Provider Number: 21223788
Medibank - Provider Number: A065763H
ahm - Provider Number: 21223788
Medicare Rebates via a mental health care plan
Psychotherapists and counsellors are not presently recognised as 'allied health professionals' (by Medicare) when it comes to determining who can provide Medicare benefits under a mental health care plan. However, you may find that my rate ($95 per 60 minute session) is comparable to the out-of-pocket ('gap') that you might have to pay to a clinical psychologist under a mental health care plan.
LifeWorks (Employee Assistance Program)
You may have access (through your employer) to free counselling.
For example, if you are an employee of the Queensland Department of Education or Goodstart Early Learning, you and your family will be entitled to free counselling services. Check your employee intranet or talk to your human resources team to find which Employee Assistance Program (EAP) service your employer uses.
Cassowary Coast Counselling is an approved provider of in-person and telephone counselling for LifeWorks (LifeWorks by Morneau Shepell).
LifeWorks Provider ID number: 384000595
For example, if you are an employee of the Queensland Department of Education or Goodstart Early Learning, you and your family will be entitled to free counselling services. Check your employee intranet or talk to your human resources team to find which Employee Assistance Program (EAP) service your employer uses.
Cassowary Coast Counselling is an approved provider of in-person and telephone counselling for LifeWorks (LifeWorks by Morneau Shepell).
LifeWorks Provider ID number: 384000595
Payment
Payment is required on the day of your in-person session unless otherwise agreed. Payment for sessions conducted online or by phone will be invoiced following your session with 7 days to finalise the payment.
All major credit cards, chip-enable debit cards are accepted, including Apple Pay, Google Pay and PayPal. If paying by cash, please have the correct amount as no change/cash is held on site.
Payment can also be made by direct deposit to the following bank account:
Cassowary Coast Counselling, BSB: 302-162, Account Number: 1033002
All major credit cards, chip-enable debit cards are accepted, including Apple Pay, Google Pay and PayPal. If paying by cash, please have the correct amount as no change/cash is held on site.
Payment can also be made by direct deposit to the following bank account:
Cassowary Coast Counselling, BSB: 302-162, Account Number: 1033002
If you need to cancel or reschedule,
You will not be penalised
Life is often busy, messy and unpredictable. As such, I believe that you should be able to cancel or reschedule your session without it costing you money. All I ask, is that you let me know by calling or messaging me at your earliest convenience; this way I will be able to make the time available for another.
Please do not email me in the event that you need to cancel your session
Please do not email me in the event that you need to cancel your session
Session Hours
Wednesdays: 10am to 7pm
Thursdays: 7am to 12pm
Saturdays: 8am to 12:30pm
Thursdays: 7am to 12pm
Saturdays: 8am to 12:30pm
By Appointment
Sessions are by appointment, so please contact me with your preferred day and time.
If another day and/or time is preferable, please let me know as I do have some flexibility. I am not available on Mondays and Sundays.
If another day and/or time is preferable, please let me know as I do have some flexibility. I am not available on Mondays and Sundays.
